Basic Level Service - Indicates we're able to image your media. Hard drives
have a minimal amount of bad sectors and repairable. Meaning that quite often data is
retrievable.
Once we've identified the problem and how to fix it, we'll send you a list of recoverable files and a no-obligation quote.
Your actions immediately after data loss are important as well: if you do anything possible to prevent the storage from further
writing, the chances to get critical files back increase.